Terms of Service

These Terms of Service ("Terms") are an agreement between you and COMCREATIV LLC, the company behind StayErased.

By creating a StayErased account, submitting a phone number for a scan, or subscribing to StayErased, you agree to these Terms.

If you do not agree to these Terms, please do not use StayErased.

StayErased is a subscription service that finds and removes your personal information from data brokers and people-search websites, and checks for it again on an ongoing basis for as long as you subscribe.

We are not a consumer reporting agency, and nothing we provide is a consumer report under the Fair Credit Reporting Act (FCRA) or any similar law.

StayErased is not intended for, and must not be used to make, any decision about a person's eligibility for credit, employment, tenancy, or insurance.

When you check the authorization box at checkout, you appoint COMCREATIV LLC as your agent for the limited purpose of submitting removal requests to data brokers and the websites that sell personal information, for your own listings and for the listings of the relatives named in your scan results.

By giving that authorization, you confirm that you are 18 years of age or older, that the phone number you verified is yours, and that you ask us to file those requests for the relatives named in your results alongside yours. We rely on that confirmation; we do not independently verify your age or identity beyond it.

We file removal requests with the data brokers and people-search sites we cover, and we re-check for your information on a recurring cycle for as long as your subscription is active.

Brokers respond on their own timelines, which vary and are outside our control. Removed records can also reappear when a broker collects new data from other sources, which is why StayErased is an ongoing subscription rather than a one-time sweep.

We do not guarantee that any specific broker will honor a removal request, that a removal will be permanent, or that your information will never reappear in a broker's records.

Your subscription activates, and our analysis of your exposure begins, the moment your payment is processed. There is no waiting period before work starts.

Removal requests are then filed with the brokers we cover in ongoing cycles for as long as your subscription remains active.

StayErased is offered as one plan, StayErased Full Protection, which covers you and the relatives listed in your scan results for $19.90 per month, billed monthly.

Your subscription renews automatically at the end of each billing period unless you cancel first.

Your billing anniversary, the date your subscription started or last renewed, is your charge date for every future renewal.

You can cancel at any time, online, from your account — no phone call required. You may also pause billing instead of canceling. Canceling stops future renewal charges; on its own, it does not entitle you to a refund for the current billing period (see Refunds below).

Regular and limited-time pricing. Our regular price is $19.99 per person per month. StayErased Full Protection covers you and the relatives listed in your scan results and is offered at a limited-time price of $19.90 per month for all of them, unlocked at the end of your free scan and reserved for 15 minutes on the checkout page. Your subscription renews every month at that price for as long as it stays active; a promo code discount applies only to the payment where it is shown. The amount shown as due today at checkout is the amount you pay. Subscriptions started before October 5, 2026 renew at the price and billing period chosen at signup.

Switching to yearly billing. Right after your first payment we may offer a one-time switch to yearly billing, shown once. If you accept, you pay the amount shown on that screen, with the unused part of your current month credited, and your plan then renews every year at the same yearly price until you cancel.

StayErased operates an SMS text-messaging program. When you enter your own U.S. mobile number on stayerased.com and tap the scan button, a disclosure next to that button explains that you agree to receive text messages from StayErased at that number: (a) a one-time passcode to verify your number or sign in; (b) your personal exposure scan results and, if you choose it at checkout, a text receipt; and (c) account reminders about your exposure file and your StayErased enrollment. Submitting the form is your affirmative opt-in and is recorded with a timestamp. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message — we send one confirmation and then stop. Reply HELP for help, or contact us at the email below. Opting out of text messages does not affect your subscription or our removal work.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, sold to, or disclosed to any third parties or affiliates for any purpose.

Carriers are not liable for delayed or undelivered messages.

We back every subscription with a 90-day money-back guarantee:

Within the first 30 days: a full refund of your purchase.

Days 31 through 90: a refund of 50% of the unused months remaining on your term.

Months already elapsed on your subscription are not refundable.

Requests go to contact@stayerased.com and we process them promptly.

You may use StayErased only to search for your own personal information, and to authorize the removal of your own listings and of the listings of the relatives named in your scan results.

You may not use StayErased to search for anyone else's information, including a family member's, unless that person has separately authorized you to act as their agent. You may never use StayErased to search for a minor (anyone under 18), including yourself if you are under 18.

We may suspend or terminate your access if we determine you have used StayErased in violation of this section.

To the fullest extent permitted by law, COMCREATIV LLC is not liable for indirect, incidental, or consequential damages arising from your use of StayErased, including damages related to a data broker's handling of a removal request or to information that reappears after removal.

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

If we make changes to these Terms, we will update the "Last updated" date above and post the revised Terms on this page. Continuing to use StayErased after a change takes effect means you accept the updated Terms.

Questions about these Terms can be sent to contact@stayerased.com. You can also write to us at COMCREATIV LLC, 5830 E 2nd St, Ste 7000, Casper, WY 82609, United States.